Henderson Property Management has a qualified internal maintenance team of 25+ professionals across a wide spectrum of expertise and on call 24/7.
Our annual property walks and reporting program keeps you well informed as to the condition of your property and any areas of future need. This internal maintenance team allows us to have a fee structure lower than what you would pay a third party maintenance company.
The goal of our maintenance staff is to protect the value of your property, attend to small items before they become big issues, and maintain a property that both you and your tenant will be happy with.
Time and Materials Cost Structure
Unlike most maintenance companies, our cost for materials and labor are 40% less than market average.
Maintenance Request On-line Portal
Tenants can contact Henderson Management on the web via our portal for preventative and corrective maintenance concerns – eliminating the challenges of a phone call during business hours. We are on call for emergencies, taking care of them before they damage your investment.
24/7 Emergency Number
Emergencies happen at any time, and that is when we are available. Tenants are provided with a local 24/7 emergency cell number. Emergencies are handled in a timely manner to protect the property and best serve the residents.
Annual Property Walk
A property manager conducts a thorough physical inspection of your property – inside and out- on an annual basis to review property conditions and look for preventive and corrective maintenance issues. Our maintenance team is trained to determine the items of normal wear and tear versus tenant negligence.