Tenant Benefits

Choosing Henderson as your residential property management company is an easy decision. We’ve called Northern Colorado home for over 25 years. We know the area better than anyone, and we love it as much as you do! As a tenant with Henderson, you get more than just a place to live. We want to make your life in Northern Colorado easier, so we offer a suite of services and guarantees for our tenants.

Fast and Effective Communication

As a large property management company, there can be the fear that we won’t be effective at communicating when our tenants need us. We take pride in being just as personable and efficient as smaller real estate companies and landlords. Fast and effective communication is a high priority.

Tenant Relations Department

Our Tenant Relations Department sets us apart from other property management companies. As a tenant, you will have direct access to your own Tenant Relations Representative. They will be able to assist you with all your questions and concerns during your tenancy.

Response Time Guarantee

We know that looking for a rental property can be stressful, especially when you’re waiting around for the property management company to respond. Our 24-hour leasing department is ready to communicate quickly to reduce response wait times.

Fair Lease Agreements

We prioritize making our leases fair and agreeable. Tschetter-Sulzer, PC—one of Colorado’s most respected law firms—prepares and approves all our leases.

Financial Ease

As a renter, you shouldn’t stress about the security of your payments to us. That’s why we’ve provided resources to make sure you feel financially safe and secure with Henderson.

Security Deposit Protection

Your security deposit is for just that—security. If your property is foreclosed for any reason, we guarantee the protection of your security deposit.

Online Rent Payments

With Henderson, you’re in control of your rent payments. Through our Appfolio tool you no longer need to mail in checks or run to a drop box. You can pay rent without leaving your home. You can even set up automated payments, so you never have to face a late charge.

Secure Resident Portal

With our secure residential portal, your information is safe. Your tenant portal is password-protected. View your payment history, print rent receipts, make repair requests, and update your information anytime.

Safety and Maintenance Are Top Priority

One of the biggest tenant benefits Henderson provides is safe houses with quick maintenance and repair times. If something goes wrong on the property, we’ll make sure to fix it as fast as we can.

24-Hour Repair Hotline

If an appliance isn’t working properly or breaks on you unexpectedly, don’t worry. Submit your maintenance request online through Appfolio or use our 24/7 emergency number to receive speedy service.

Quality Repairs

Needing something fixed over and over again can be a huge pain. Our pre-screened vendors provide knowledgeable, friendly, expert-level work for all our properties.

Property Inspections

A lot of the time, maintenance and repair requests are preventable with routine inspections. We perform routine, thorough property inspections throughout your lease term. That way, we minimize unexpected repair issues and keep your property safe.